J.D. Power: On Which Carrier Does Apple's iPhone Work Best?

J.D. Power: On Which Carrier Does Apple's iPhone Work Best?

Published on 10-17-2013 02:10 PM

As Apple's iPhone continues to turn up on more and more regional carriers in the U.S., consumers have a wide variety of choices at their disposal when determining which carrier is the best fit.

If you're still on the fence yourself or thinking about switching carriers, J.D. Power and Associates is serving up a host of helpful information and corresponding recommendations today.

In its tenth annual customer satisfaction rankings, J.D. Power and Associates indicates that Apple is still the No. 1 company for smartphones across all major U.S. carriers. But when it comes to the actual carriers, the iPhone performers better for some than for others.

Overall satisfaction with smartphone devices is highest among AT&T customers, followed by Sprint, T-Mobile, and Verizon Wireless customers.

Apple and Samsung are the only smartphone brands to achieve overall satisfaction scores that are at or above the study average in all four performance factors, according to the J.D. Power 2013 U.S. Wireless Smartphone Satisfaction Study.

Smartphone models that perform particularly well across all four U.S. wireless Tier 1 carriers include (by OEM in alphabetical order): Apple iPhone 5; Blackberry Z10; Nokia Lumia 920 and Samsung Galaxy Note II.

Source: JD Power and Associates

_{This article was originally published in forum thread: J.D. Power: On Which Carrier Does Apple's iPhone Work Best? started by Michael Essany View original post}

Categories:

1. iPhone,


2. Apple